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Our Insights

Is PCP the new PPI?

Is PCP the new PPI? FCA investigation into mis-selling of car finance. Windfalls for consumers. A Change imperative for Financial Services

Posted on 29/03/2021 in General

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Buzzword Bingo Card

Fed up of pointless online meetings? You could play conference call bingo or consider that ineffective meeetings are a proxy for change issues

Posted on 01/07/2020 in Top Tips

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Persona – The Overbearing Stakeholder

Stakeholder Management for Business Change. Difficult Stakeholders? Change Resistance? Change Fatigue? These are signs of ineffective Change. When you understand a Stakeholder’s needs, it’s surprising how quickly their behaviours become supportive.

Posted on 21/06/2019 in Humour, Personas

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