Technology driven projects are a risky business. ERP? CRM? The list goes on. How many deliver what clients wanted and expected? Let us help.
If your business is considering embarking on a ERP or CRM implementation, it’s likely we can help you to ensure it drives business improvements and benefits. How? Because we know that Technology driven projects simply do not work. Technology enables Change.
Although systems such as ERP and CRM can be similar in that they both standardise and automate processes, and drive profitability, we find it common that clients treat such programmes as IT implementations and / or functional silos. Each system or component may be owned by a division such as Finance, Sales or HR, delivered by IT and supported by a systems integrator which adds further communication and complexity challenges.
We can help to bring clarity within your business. Every project or programme is effectively a vehicle for Change – whether this is acknowledged or not. So it makes sense to get the appropriate people involved at the right stage, to define the problems and opportunities which make up your rationale for Change, and to ensure that these drive the scoping, planning, partner selection and implementation.
It may be that one division is struggling for the lack of information which is actually being held within another part of the organisation – but it isn’t easily accessible, or access is so slow that it is hampering your competitive advantage.
We can help you
Whichever sector your business is in, we start any engagement with our How2-Change Reality Check® to ensure that problems and opportunities are fully, consistently and accurately understood, that outcomes are agreed with all key stakeholders and that the scope, approach, plan, resourcing and financials are agreed up front, along with a plan for navigating any likely challenges.
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Want to change the game and deliver breakthrough Change Management results?
Want to change the game and deliver breakthrough Change Management results?